Trouble Shooting
 
 

 
 

 

 
 

If you are having problems with your vertical tanning unit, please check the troubleshooting guide below before calling the service engineer.

 

If you have any problems that are not on this guide, please call a Tanfastique service engineer on 01924 871770

 
     
 
Problem Cause Remedy
     
Token box won't illuminate main fuse is tripped reset fuse
bed not switched on switch bed on
emergency cord has been pulled pull emergency cord to reset
     
I have a tube out tube blown replace tube
starter blown replace starter
lamp holder blown call tanfastique engineer
ballast blown call tanfastique engineer
     
I have a complete panel of tubes out euro lead out check black leads on top
panel tripped reset MCB in top box
     
There is an alarm sounding emergency cord has been pulled pull emergency cord to reset
     
Token box is lit but not registering tokens tokens are dirty clean tokens
token drawer not in correctly take drawer out and relocate
     
Acrylics are cracking using wrong solution to clean only use solution recommended by tanfastique
     
Fishy type of smell coming from sunbed electrical short call tanfastique engineer